

Overview
Prime Time Extended Learning Center is a premier before and after school care program serving children ages 5 to 12 across four locations in Tacoma, Washington. Known for their nurturing staff, engaging activities, and dependable care, Prime Time supports families by providing a safe, structured environment during critical hours before and after school.
With a strong reputation in the community, the leadership team recognized it was time for their website to reflect that same level of trust and professionalism. They needed a digital presence that not only showcased their programs and locations, but also simplified the registration process, improved communication with parents, and supported ongoing staff recruitment—all while giving families peace of mind.
View WebsiteThe Challenge
Prime Time’s old website was slow, outdated, and lacked the functionality they needed. It didn’t represent their professionalism or make it easy for families to enroll. Registration forms weren’t online, updates were hard to make, and they had no place to post hiring opportunities.
They wanted a faster, more modern site that would streamline processes, highlight their services across locations, and improve their overall presence online.

Goals
- GOAL01
Create a faster, modern website that reflects their high-quality programs
- GOAL02
Simplify the registration process with online forms
- GOAL03
Add a careers page to support teacher hiring
Our Process
We started by understanding what Prime Time needed most—simplifying registration, saving staff time, and giving them a stronger online brand. We designed a fresh, mobile-friendly website that clearly communicates their services, locations, and values.
We added an online registration system with digital versions of all forms (handbook acknowledgments, authorization forms, etc.), making it easier for families and freeing up hundreds of staff hours. A dedicated careers page was also created to help with recruiting staff. Lastly, we optimized their site’s performance and ensured a clean structure for local SEO.
Strategy
Brand Look & Feel
Website Design
Content Creation
Website Development
One-Time GBP Optimization
Online Registration Forms
Careers Page
The Results
Faster Performance and a Modern Feel
We raised their PageSpeed score from 51 to 97, delivering a smoother, faster experience that reflects the professionalism of their programs.
Before

After

Streamlined Registration with Online Forms
Parents now fill out everything online, including handbooks and authorization forms, resulting in over 562 digital submissions and saving the team hundreds of hours.
Major Boost in Engagement
The average time spent on the site jumped to 1 minute and 13 seconds per session—a 600% increase—indicating that families are staying longer and finding what they need.
Supporting Staff Recruitment
A new careers page helps highlight open positions across all four centers and simplifies the application process for potential hires.
Before

After



Hear it From Gemma
What an easy process. I was scared to do this and procrastinated for months. Colin goes above and beyond on great customer service, knowledge—especially about what you need as a child care center—and timeliness. He made everything so easy and stress-free.
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